• Arrival
  • Departure
  • Adults
    • 1
    • 2
    • 3
    • 4
    • 5
  • Rooms
    • 1
    • 2
    • 3
  • Book Now

Privacy Protection

Thank you for visiting our homepage and for your interest in our company. Our interaction with our clients and interested parties is a matter of trust. Your trust is very important to us, thus committing us to use your data with great care and protect them from misuse.

In order to make you feel secure and confident when visiting our website, we take the protection of your personal data and their confidentiality very seriously. We therefore act in compliance with the applicable legal regulations on personal data protection and data security.

With this privacy statement, we would like to inform you about the types of data stored by us and how we use them – naturally in compliance with applicable German legislation. Data protection at the Hotel Sylter Hof Berlin is specifically based on the German Federal Data Protection Act. In terms of Internet use, we base the protection of your personal data on the German Telemediengesetz (legislation regulating telemedia services).

Collection and processing of personal data

As a matter of principle, you can visit our websites without informing us who you are. Our web servers automatically store general information, including the type of web browser, the operating system, the domain name of your Internet Service Provider, the website directing you to us, our websites visited by you and the date(s) and duration of your visit(s). This information that does not enable us to make any kind of conclusions about your identity. We only evaluate the data anonymously and for statistical purposes.

Personal data such as your name, your address, your account-, identity card- or telephone number, your e-mail address or your IP address are inventory data. We only collect, process or use your personal data if provided voluntarily by you and we are furthermore either legally entitled to do so or you have agreed to our use of your data. This typically happens when you conclude an online contract with us (booking) or send us an enquiry (booking enquiry or e-mails).

Use and forwarding of collected data

We exclusively use the personal data provided by you for the communicated or agreed purposes and thus as a general rule to process the contract concluded with you, to answer your enquiry and to send you information about special offers of our house.

If you use our services, as a general rule only data required for the provision of the services are collected. In case we request additional data from you, the provision of this data is voluntary. The processing of personal data exclusively takes place to provide the requested service and to protect our own legitimate business interests.

Are personal data forwarded to third parties?

Your data will not be sold, rented out or in any other way forwarded to third parties. We would only forward personal data to state institutions and authorities in the context of mandatory national legislation.

Use of Cookies

We do use cookies on our websites.

A cookie is a small text file stored on your hard disk by a website. Cookies do not cause any damage on your computer and do not contain viruses.

Security

The Hotel Sylter Hof Berlin uses technical and organisational security measures in line with § 9 BDSG (German Federal Data Protection Act) in order to protect your data administered by us from accidental or deliberate manipulations, loss and destruction or access by unauthorised parties. We continuously update our security measures in line with technological developments. Access to our security technology is restricted to a very limited number of authorised staff with additional specific obligations towards privacy, who are dealing with the technical, administrative or editorial management of data.

User declaration of consent

By using our websites and the offers stated therein, you agree that we can store the data voluntarily submitted to us and process and use them in compliance with the privacy statement.

Right of access to personal data / Public procedural directory

According to §34 and §6b German Federal Data Protection Act, you have the unrestricted right of information at no charge about all your data stored by us as well as – in line with §35 German Federal Data Protection Act - the right to request the deletion or blocking of inadmissible data and the right to request the correction of incorrect data. On request, we are prepared to send you written information whether we - and if so, which - personal data we have stored about you. As far as possible, we will take the suitable measures to update or correct your data stored with us at short notice. In those cases, please contact our hotel management directly.

In §4g, the German Federal Data Protection Act (BDSG) regulates that information relevant for data protection has to be made available to everybody in a suitable format. In its public procedural directory, the Hotel Sylter Hof Berlin has provided the corresponding information for reference.

Any further questions?

Please contact our data security administrator directly in case you have any problems or questions:

DataSolution Thurmann
Andreas Thurmann
Isarstr. 13
D-14974 Ludwigsfelde